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You're just starting your business, and you already have a few clients on your list. It is essential that you retain these clients; they will be beneficial to your business in many ways. "How can I retain my clients?" you ask. Start with a follow-up letter or e-mail asking your client if he/she is satisfied. If the client is not satisfied correct the problem immediately by offering a freebie.
Sending greeting cards lets your clients know that you appreciate their business. Sharing free information with your client will earn their trust. By applying these tips you will be retaining clients in your start-up business.