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Price is not a good point to compete on. You'll only loose that battle eventually. So how do you differentiate yourself from the competition? Have you thought about customer service? Customer service can be a top factor in your business' growth. Make your customers' satisfaction your number one priority: Send birthday cards (or half-birthday cards to be different), holiday gifts, frequent emails to check in. Answer questions swiftly. Make mistakes right. Listen to your customers and respond. You'll be rewarded with multiplying sales!
Guru Spotlight |
Carma Spence-Pothitt |