June 14, 2002, Newsletter Issue #34: Put on a Happy Face

Tip of the Week

No matter what is going on in the other areas of your life, it is critical to have a positive demeanor at work. When you answer the telephone or greet clients and vendors, putting a smile on your face conveys good feelings. You want people to leave your presence feeling a little better than when they came in. This is a very subtle perception, but can be incredibly potent in getting and keeping business. People like doing business with happy people. What you will find also is that you will feel better about the problems in your life if you take a break from them and smile.

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